SERVICE USER SURVEYS

All the Surveys below are designed by service users, for service users unless otherwise stated. This page has been set up by The Side by Side Network which is the co-production and involvement network for Camden and Islington Foundation Trust.

Please click on the underlined links below to access the surveys. These will help to improve local services and to make sure your voice is heard by those who hold the power and the purse strings. More surveys coming soon!
 
If you want to copy and paste the survey location to tweet or email, or for easier reading on printed material we will provide a shorter, tinyurl address to access the survey by for each one. Please bring these to the attention of other people with Mental Health so that our voice is made stronger. Thanks!

Surveys

1. Tell us about your Mental Health Support in Primary Care
(For Camden and Islington Residents)  Findings will be shared anonymously with the Community Division at C&I.  https://tinyurl.com/MHcareatGP

2. If you have used mental health services or other kinds of support in Camden in the last year we would like to hear from you – please fill out our online survey here:
www.advocacyproject.org.uk/camden-mental-health-experience

We want to improve people’s experiences of using mental health services in Camden, particularly when people move between services, stop or start services. For this reason, we want to hear your stories about how this has worked or not, and your thoughts on what could make a difference.

Your feedback will help us to create anonymised case studies. These will help people planning services to think about how they can make sure services are working together well, that resources are used effectively and people do not miss out or fall through the gaps. We are not able to take up individual cases or deal with complaints, but we can make sure that the points you made are heard by those who make decisions about services in the future.

3. C&I Service User Involvement Strategyi s being revised. Please let us know your views. you can see the current on on the Trust website.

https://tinyurl.com/SUIstrategy

4. Bullying and Harassment (survey coming soon)

5. Body Worn Cameras on psychiatric wards. There is a pilot underway (Spring 2020) to introduce body cameras onto 2 wards with a view to rolling it out. How do you feel about staff wearing cameras? The footage is kept for 28 days, and staff have the control over when the camera is off or on. It is being run as a QI project. Objections to the pilot were raised at the Service User Alliance and the Womens’s STrategy Group have concerns about the impact upon vulnerable patients. What do you think? Email your thoughts to thesidebysidenetwork@gmail.com. We will fee these back to the QI team.